The following answers apply to the Skype version of the VTA1000 and VPT1000 products.

A. Go offhook on your phone and you will hear dialtone.   To call another Skype user simply dial the 1-2 digit speed dial number you have associated with that Skype user's name and stored in the VTA1000/VPT1000's phone book.

A. Go offhook on your phone and you will hear dialtone.   Simply dial the telephone number you wish to call including the country code (i.e. 44xxxxxxx UK, 33xxxxxx France, 1xxxxxxxx US, etc...). You may also dial 00 or 011 in front of the number if you want to.

A. The Skype version of the VTA1000 and VPT1000 is designed to work with the proprietary technology based calling services provided by http://www.skype.com . For clarification Skype does NOT use either the H.323 or SIP protocols used by most service providers and have their own unique protocol technology which includes voice encryption on user to user calls. To allow product users the ability to place calls to/from the multitude of SIP networks and users, the VTA1000 and VPT1000 supports dual mode SIP calling and has been tested to work with 30+ SIP service providers as follows http://www.pcphoneline.com/configurations .

A. Yes. To do this you will need to obtain a SIP account and an incoming PSTN phone number from a SIP service provider such as Stanaphone.com , SIPPhone.com and IConnecthere.com . The setup information for these providers and many others is available here http://www.pcphoneline.com/configurations .

A. Yes. To place a Skype call simply dial the telephone number you wish to call including the country code or alternatively dial the speed dial number associated with the Skype contact you are trying to reach. To place a SIP call dial #0 followed by the telephone number to want to call.

A. Yes. For this you will need a VTA1000 Gateway and a VPC1000 port converter set up exactly as described here http://www.pcphoneline.com/vpc1000.htm . You will program your mobile phone number into the VPC1000 port converter and it will automatically forward all incoming calls to that number via your home phone line. Likewise, when you call your home phone line from your mobile phone you will automatically be connected to and hear dialtone from the VTA1000 Gateway to place Skype calls.

A. Yes. For this you will need a VTA1000 Gateway and a VPC1000 port converter set up exactly as described here http://www.pcphoneline.com/vpc1000.htm . You will simply call the Skype account you have associated with the VTA1000 Gateway and when you hear dialtone from your home phone line you will dial the telephone number you wish to call using the DTMF keypad built into the Skype dialer. For the best experience, you may also install a VTA1000 Gateway at the remote location you are located and then dial using a cordless or regular phone without using the Skype dialer.

A. Yes. For this you will need a VTA1000 Gateway and a VPC1000 port converter set up exactly as described here http://www.pcphoneline.com/vpc1000.htm . The VTA1000 Gateway has a special hotline feature that allows you to datafill a Skype user name you want to automatically connect to each time a call is initiated. You will fill the hotline field with the Skype user name of the separate Skype account you be using remotely to place and receive calls when you travel.

A. Yes. You may also currently obtain a free regular incoming phone number from http://www.ipkall.com .

A. Yes. All you need for this are 2 x VTA1000 Gateway and 1 x VPC1000 Port Converter. For further configuration and setup details please visit http://www.pcphoneline.com/vpc1000.htm .

A. Yes. You may simply connect the VTA1000 Gateway directly to a spare trunk line on your PBX (i.e. the trunk lines on your PBX you normally connect to a PSTN telephone line). The VTA1000 Gateway will of course have a Skype account associated with it.

You will then assign and program a special code on the PBX for that spare trunk line (i.e. "8") so that when anybody on the PBX dials "8" will be connected through to the VTA1000 Skype Gateway instead of the PSTN.

To place a Skype call users will simply dial "8" and will hear dialtone from the VTA1000 Gateway. They will then dial the 1-2 digit speed dial number associated with another Skype user or place a "Skypeout" call to a person with a regular phone. If you wish, calls may also be placed to your PBX from remote Skype users and their calls will arrive at the main attendant exactly the same way incoming PSTN calls arrive.

If you do NOT have a spare trunk line available on your PBX, you may connect the VTA1000 Gateway to a spare analog phone extension using the VPC1000 port converter. For this you will need a VTA1000 Gateway and a VPC1000 port converter set up exactly as described here http://www.pcphoneline.com/vpc1000.htm .

A. Yes. The simplest solution will be to install 1 x VTA1000 Gateway at each location and connect it directly to a spare trunk line on each PBX (i.e.the trunk lines that you normally connect to a PSTN telephone line).   Each VTA1000 Gateway will of course have a Skype account associated with it.

You will then assign and program a special code on the PBX for that spare trunk line (i.e. "8") so that when anybody on the PBX dials "8" will be connected through to the VTA1000 Gateway instead of the PSTN.  You will ALSO datafill the special hotline feature on the VTA1000 Gateway to automatically call the Skype user name associated with the other PBX when a call is initiated.

To place a call to the other PBX site, users will simply dial "8" and will then automatically be connected to the attendant on the other PBX.  If the other PBX site has an IVR capability, they may then dial the extension number they want from their telephone keypad.

A. As long as the Internet connection speed you are using is not impaired your call will sound similar to one placed from a mobile phone to both you and the person you are calling.

A. No. You just pick up your telephone handset and call as you normally would with any regular home or office telephone. For clarification, there is no dialer or softphone involved in placing your calls. The VTA1000 and VPT1000 will even automatically dial up an Internet connection for you when you lift your telephone handset if a connection is not already present.

A. Yes. Any type of Internet connection will work including dialup modem, leased line, DSL, cable modem and LAN as long as the speed and throughput of it is at least 33.6 kbps for Skype calls and 19.2 kbps for SIP calls (for SIP service providers who support dialup users).

A. Yes. The VTA1000 and VPT1000 works with both dialup modem and broadband AOL accounts.

A. Yes. There is absolutely no need to be tied to your PC to place calls. A good cordless phone is recommended like the Vtech t2426 and Vtech t2451.

A. Yes. On very rare occasions it may be necessary to open up a few ports on your firewall if it is not VoIP friendly depending on the type and current settings of router NAT/Firewall you have installed.

A. Yes - as long as your computer has adequate processing power to do so. Most of the latest model computers can handle this with no problem.

A. Yes. Many ITSP's also allow you to view your call records online from their website or alternatively announce the remaining calling balance at the beginning of each call.

A. No. The products are self powered via the USB connection from your computer.

A. Yes.

A. Yes.