The following responses apply to both the VTA1000 and VPT1000 products.

A. The VTA1000 is designed to work with SIP and IAX2 compliant VoIP networks. Special versions of the VTA1000 has also been developed for use with Skype and NetZero Voice.

A. Yes. For reference, Skype does not use SIP and you will need the special Skype version of the VTA1000. Please visit http://www.pcphoneline.com/skype for further details.

A. Yes. You will need the SIP version of the VTA1000 for this service. It has been tested and works with both dialup and broadband Internet connections. This service allows to make unlimited free phone calls to other Free World Dialup users. You may also receive calls from users with regular phones. If you use the Free World Dialup service you may currently obtain a free incoming phone number from http://www.ipkall.com .

A. Yes. All you need for this is our FXS to FXO Port Converter Unit and 2 x VTA1000 Gateways (SIP protocol version). For further configuration and setup details please visit http://www.pcphoneline.com/pcphoneline/fxsfxo.htm .

A. As long as the Internet connection speed you are using is not impaired your call will sound similar to one placed from a mobile phone to both you and the person you are calling.

A. No. You just pick up your telephone handset and call as you normally would with any regular home or office telephone. For clarification, there is no dialer or softphone involved in placing your calls. The VTA1000 will even automatically dial up an Internet connection for you when you lift your telephone handset if a connection is not already present.

A. No. You may place your VTA1000 VoIP Gateway in manual mode and use it as a simple audio device. Just place or accept your call using your preferred PC communication program like Windows Messenger, NetMeeting, etc... and pick up your telephone to talk as normal. This service is of course even more convenient if both parties have a VTA1000 VoIP Gateway installed.

A. Yes. Any type of Internet connection will work including dialup modem, leased line, DSL, cable modem and LAN as long as the speed and throughput of it is at least 19.2 kbps.

A. Yes. The VTA1000 will work with both dialup modem and broadband AOL accounts.

A. Yes - the VTA1000 is designed to cope with these situations and it should work. Please contact us if this is the case as a special configuration may be required to circumvent this type of situation.

A. Yes. There is absolutely no need to be tied to your PC to place and receive calls.

A. Yes. You may however need to open up a few ports on your firewall if it is not VoIP friendly depending on the type and current settings of NAT firewall you have installed.

A. Yes - as long as your computer has adequate processing power to do so. Most of the latest model computers can handle this with no problem.

A. Yes. Many ITSP's also allow you to view your call records online from their website or alternatively announce the remaining calling balance at the beginning of each call. We also have a VoIP Gateway FXS to FXO Port Converter product available that will allow the VTA1000 VoIP Gateway to be directly connected to a local PSTN telephone line to provide prepaid phone card services to the general public so they may place calls from any touchtone telephone.

A. No. It is self powered via the USB connection from your computer.

A. Yes.

A. You may receive calls from other online PC users for FREE. You may also receive incoming calls from other phone users if your telephone service provider provides you with this feature and issues you with a telephone number to use with your VTA1000 VoIP Gateway unit.